Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Chavera

San Antonio

Summary

Talkative Server/Bartender possessing strong networking and communication skills. Proven track record of success in satisfying customers through exceptional service. Experience in management and leading bartending team of 6-10 to fill all customer orders. Talented multitasker with determination to maintain high customer satisfaction ratings.

Overview

5
5
years of professional experience

Work History

Server

La Fonda on Main
11.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.


Lead Bartender

Sugartime/ Mas Chingon
08.2021 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Consulted with managers to organize special events and promotions.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Server/Bartender

Olive Garden
06.2020 - 08.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Associate of Applied Science -

St. Philip's College
12.2026

High School Diploma -

Highlands High School
06.2020

Skills

  • Food Service
  • Employee Coaching
  • Inventory Control
  • Customer Service
  • Liquor, Beer, and Wine Knowledge

Timeline

Server

La Fonda on Main
11.2024 - Current

Lead Bartender

Sugartime/ Mas Chingon
08.2021 - Current

Server/Bartender

Olive Garden
06.2020 - 08.2021

High School Diploma -

Highlands High School

Associate of Applied Science -

St. Philip's College

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