Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Cleggett

Southampton,MA

Summary

Hardworking young professional currently gaining experience in a retail setting that utilizes my exceptional communication and attention to detail skills providing the best possible customer experience. I frequently use a high level of organizational skills, patience, and conflict resolution abilities in handling customer needs as well as complaints. I am a flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience

Work History

Sales Associate

Forever 21
Holyoke, MA
02.2024 - Current
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Maintained a clean and welcoming store environment by regularly cleaning floors, windows, and displays.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted customers with product selection, sizing and styling.

Swim Instructor

Roots Aquatics And Fitness Center
Westfield , MA
12.2021 - 01.2023
  • Facilitated positive and supportive learning environments during private swim lessons for children with intellectual disabilities
  • Ensured that swimmers followed pool rules and regulations at all times.
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
  • Conducted regular safety checks of the facility including chemical levels in the pool water.

Education

Bachelor of Science - Psychology With A Concentration in Art Therapy

Westfield State University
Westfield, MA
05-2026

Skills

  • Positive and Professional
  • Complex Problem-Solving
  • Customer Service
  • Conflict Resolution
  • Time Management

Timeline

Sales Associate

Forever 21
02.2024 - Current

Swim Instructor

Roots Aquatics And Fitness Center
12.2021 - 01.2023

Bachelor of Science - Psychology With A Concentration in Art Therapy

Westfield State University
Kylie Cleggett