Kylie Crisci
CARMEL
Summary
Detail-oriented and adaptable professional with diverse experience in hospitality roles. Known for strong multitasking abilities, effective communication, and leadership in training teams. Ready to leverage expertise in customer service to drive operational success. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at
multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender
Roots Burger Bar
Carmel, IN
09.2024 - Current
- Prepared and served a variety of craft cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Engaged customers in conversation, providing personalized recommendations based on preferences.
- Assisted in training new bartenders on drink preparation techniques and bar equipment usage.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server
Roots Burger Bar
Carmel, IN
05.2023 - Current
- Delivered exceptional customer service in fast-paced environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to streamline food preparation processes.
Intern
Pediatric Speech And Language Solutions
Carmel, IN
01.2022 - 08.2022
- Conducted evaluations and examined physical structures contributing to speech concerns.
- Observed students in their natural environment for the purpose of evaluating their speech-language skills.
- Maintained detailed records of client progress including session notes, evaluations, reports and discharge summaries.
- Analyzed data collected from standardized tests in order to measure progress against established goals.
- Adapted instructional materials to meet diverse learning needs of children in therapy sessions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Restaurant Hostess
Crafters
Carmel, IN
12.2019 - 09.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted guests upon arrival and escorted them to their tables.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Monitored customer satisfaction levels throughout their meal experience.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Education
GED -
Guerin Catholic High School
Noblesville, IN05-2022
Bachelor of Science - Speech Language And Hearing Sciences
Purdue University
West Lafayette, IN05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Accomplishments
- Received the St sebastian award known as the patron saint of athletes, archers, soldiers, and those who desire a saintly death, emphasizing my ability to lead and be a spiritual
anchor for all.
- I advocate and volunteer for Crew's Crew Foundation, as it holds a special place in my heart for my baby cousin who died when he was 3 (Crew)
- I advocate and spread awareness for the epilepsy foundation
Timeline
Bartender
Roots Burger Bar
09.2024 - Current
Server
Roots Burger Bar
05.2023 - Current
Intern
Pediatric Speech And Language Solutions
01.2022 - 08.2022
Restaurant Hostess
Crafters
12.2019 - 09.2021
GED -
Guerin Catholic High School
Bachelor of Science - Speech Language And Hearing Sciences
Purdue University