Kylie Dufresne
Boise
Summary
Dynamic enrollment associate with a proven track record of efficiently managing the admissions process in fast-paced educational environments. Expertise in student recruitment, application evaluation, and delivering exceptional customer service to prospective students and their families. Strong organizational skills and meticulous attention to detail ensure a seamless admissions experience, while a commitment to fostering student success drives efforts to exceed enrollment goals. Adept at building relationships with key stakeholders and collaborating effectively with admissions teams, ready to leverage expertise to enhance institutional admissions success.
Overview
17
17
years of professional experience
Work History
Admission and Enrollment Associate
Riverstone International School
02.2021 - 07.2024
- Managed and process all enrollment paperwork from application to contract
- Conducted campus tours and interview prospective students
- Reviewed and evaluate admission applications to determine eligibility for acceptance
- Assisted in developing and implementing recruitment strategies to increase applicant pool
- Coordinated recruitment events such as school fairs and informational sessions
- Collaborate dwith other departments to enhance the overall applicant experience
- Lead for the implementation of the billing module in the enrollment platform, allowing parents to pay tuition and fees online, and streamlining the payment process and creating a user friendly experience
- Coordinated communication between prospective families and admissions team to enhance engagement.
- Academic test proctor for applicants taking NWEA’s MAP test
- Processed student enrollment applications to ensure compliance with institutional policies.
On Site Property Manager
House Properties
07.2020 - 01.2021
- Emergency contact for all apartments on the property.
- Clean and maintain all common spaces including garbage, recycle and laundry room.
- Weekend showings for prospective tenants.
- Managed daily operations, ensuring compliance with property regulations and company policies.
- Coordinated maintenance schedules, optimizing resource allocation and reducing downtime across multiple properties.
Admission and Enrollment Administrator
Lycee Francais de San Francisco
09.2017 - 01.2021
- Working with 300+ prospective families per year, online and in person.
- Represented 4 campuses and up to 1000+ students.
- Experienced with school platforms including Blackbaud, Finalsite and SchoolAdmin (now part of FinalSite)
- Project leader for the implementation of SchoolAdmin
- Event management, scheduling, campus tours and parent interviews.
- Key part of admissions committees for new students and management of the re enrollment process for current families.
- Database trainer for colleagues and other staff.
- Coordinated all aspects of the admissions process, from initial inquiries to enrollment, ensuring a seamless and efficient experience for prospective students.
- Managed a database of applicant information, tracked application statuses, and facilitated communication between admissions staff and prospective students.
- Conducted interviews and reviewed applications to determine eligibility and fit for the institution, making data-informed decisions to meet enrollment goals.
- Coordinated administrative functions to support faculty and student needs.
- Streamlined communication processes between departments to enhance operational efficiency.
Teaching Assistant/Daycare Assistant/Reception Sub
Lycee Francais de San Francisco
10.2014 - 09.2017
- Assisted with classroom management and ensured a safe and nurturing environment for students
- Supported lead teachers in implementing lesson plans and educational activities for children ages 2-5 in a preschool setting
- Assisted with administrative tasks such as taking attendance, answering phones, and organizing parent communications
Camp Teacher
Lycee Francais de San Francisco
08.2014 - 08.2016
- Planned and facilitated engaging and interactive lessons and activities for campers ages 5-12
Spa Consultant and Trainer
Hotel Equatorial (Equinox Fitness and Leisure Centre)
08.2012 - 10.2012
- Developed and implemented comprehensive training programs for spa staff to enhance customer service skills and sales techniques
- Conducted regular evaluations and provided feedback to spa teams to improve operational efficiency and client satisfaction
- Led workshops and seminars on various spa treatments, wellness trends, and customer retention strategies to support continued professional development within the industry
Senior Spa Therapist
Thermae Bath Spa UK
01.2008 - 03.2012
- Led a team of spa therapists in delivering exceptional spa services and maintaining high standards of customer satisfaction
- Developed and implemented customized treatment plans based on client needs and preferences
- Conducted training sessions for junior spa therapists on new techniques and protocols
- Maintained cleanliness and organization of treatment rooms and spa facilities to ensure a comfortable and relaxing environment
Education
Certificates - Early Childhood Education
UCLA & College of Marin
06.2017
Associates Degree - History
College of Western Idaho
Nampa, ID12-2027
Certificates - Beauty Therapy NVQ 2 & 3
Boston College
06.2006
High School - undefined
Aveland High School
Boston, Lincolnshire06.2004
Skills
- Event planning
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Quotes and sales
- Critical thinking
- Verbal and written communication
- Project management
- Data entry proficiency
Timeline
Admission and Enrollment Associate
Riverstone International School
02.2021 - 07.2024
On Site Property Manager
House Properties
07.2020 - 01.2021
Admission and Enrollment Administrator
Lycee Francais de San Francisco
09.2017 - 01.2021
Teaching Assistant/Daycare Assistant/Reception Sub
Lycee Francais de San Francisco
10.2014 - 09.2017
Camp Teacher
Lycee Francais de San Francisco
08.2014 - 08.2016
Spa Consultant and Trainer
Hotel Equatorial (Equinox Fitness and Leisure Centre)
08.2012 - 10.2012
Senior Spa Therapist
Thermae Bath Spa UK
01.2008 - 03.2012
Certificates - Beauty Therapy NVQ 2 & 3
Boston College
High School - undefined
Aveland High School
Certificates - Early Childhood Education
UCLA & College of Marin
Associates Degree - History
College of Western Idaho
Interests and info
Hiking, Reading, Gardening, Rollerskating, Dining experiences, World traveler