Kylie Dunlap
Edmond
Summary
Results-oriented and reliable worker with a proven track record of delivering exceptional customer service and promoting merchandise. Skilled in managing and coordinating multiple tasks at a time while maintaining visual store appeal. Strong ability to engage with customers and meet their needs. Proficient in cash handling and POS software. Excellent communication and creative problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Culinary Lead
Cava
Oklahoma City
09.2022 - Current
- Led and developed team members
- Implemented strict food safety protocols, maintaining a clean and organized work environment to reduce the risk of cross contamination
- Contributed to a positive work atmosphere through effective communication among staff members
- Optimized labor allocation processes by managing shifts that balanced employee needs with business demands during peak hours
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry
- Assisted in inventory management, ordering supplies, and minimizing food spoilage
- Processed customer payments and balanced cash drawers
Sales Associate
Urban Outfitters
Oklahoma City
09.2024 - 01.2025
- Managed returns, exchanges, and refunds in accordance with store policy
- Organized racks and shelves to maintain visual store appeal
- Engaged with customers and promoted specific merchandise
Restaurant Team Member
Firehouse Subs
Oklahoma City
02.2021 - 09.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times
Education
High School Diploma -
Deer Creek High School
Edmond, OK05.2022
Skills
- Customer Service
- Sanitation Standards
- Cash Handling
- Staff Management
- Service Training
- Point of Sale POS Software
- Inventory controls
- ServSafe Food Manager
- Deposit Preparation
Certification
ServeSafe Manager Certification
Timeline
Sales Associate
Urban Outfitters
09.2024 - 01.2025
Culinary Lead
Cava
09.2022 - Current
Restaurant Team Member
Firehouse Subs
02.2021 - 09.2022
High School Diploma -
Deer Creek High School