Kylie Fedynich

• Directed daily operations across 3 locations, ensuring efficiency and consistency
• Managed staff scheduling, workflow coordination, and team productivity
• Oversaw inventory, resource allocation, and operational systems
• Monitored budgets and tracked expenses to meet financial goals
• Coordinated logistics including travel, scheduling, and vendor services
• Acted as primary liaison between clients, staff, and external partners

• Managed multi-site operations involving 20-30 high-value assets and time-sensitive logistics
• Supervised and scheduled between 10-20 staff, task delegation, and operational workflows
• Implemented process improvements to increase efficiency and organization
• Coordinated vendor relationships and service providers
• Maintained structured systems for scheduling, documentation, and operations

• Coordinated daily scheduling and dispatch for 5–10 field crew members, managing 15–25 jobs per week

• Acted as the central communication hub between clients, crews, and management, handling 40–60+ calls and emails daily

• Reduced scheduling conflicts and delays by ~20% through proactive calendar management and real-time updates

• Maintained and updated 100+ client/job records, ensuring accurate tracking of work orders, timelines, and completion status

• Assisted in route planning, improving crew efficiency and reducing downtime between jobs

• Processed weekly invoicing and payments totaling $20K+, supporting accurate and timely billing operations

• Resolved customer issues and scheduling changes quickly, contributing to improved client satisfaction and repeat business

• Streamlined filing and administrative workflows, reducing document retrieval time and improving office efficiency