Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Finck

Macungie,Pa

Summary

Positive, customer-focused individual with excellent communication and organizational skills. Adept at diagnosing vehicle issues and proficient in using diagnostic tools to ensure efficient service delivery. Committed to enhancing customer satisfaction and fostering long-term relationships.

Overview

3
3
years of professional experience

Work History

Express Service Advisor

A & T Subaru
04.2024 - 12.2024
  • Informed customers of vehicle progress and completion time, service expenses and changes to properly address concerns.
  • Advised customers of needed work to help make informed decisions.
  • Managed and prioritized work orders to optimize workflow and productivity within the service department.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Assistant Service Manager

Mavis Discount Tire
07.2022 - 02.2024
  • Maintained positive relationships with customers by providing excellent customer service
  • Collaborated closely with technicians in order to ensure quality workmanship on all repairs
  • Write and sell recommendations from technicians
  • Inventory all parts and tires

Car Detailer

Ciocca Subaru
12.2021 - 07.2022
  • Perform light details on new and used cars
  • Deliver cars to salesmen
  • Light washing
  • Prepping loaner cars

Education

High School Diploma -

Emmaus High School
Emmaus, Pa
06.2021

Skills

  • Technical Support
  • Task Delegation
  • Quality Assurance
  • Service Planning
  • Schedule Coordination
  • Automotive Knowledge

Timeline

Express Service Advisor

A & T Subaru
04.2024 - 12.2024

Assistant Service Manager

Mavis Discount Tire
07.2022 - 02.2024

Car Detailer

Ciocca Subaru
12.2021 - 07.2022

High School Diploma -

Emmaus High School

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Kylie Finck