Healthcare Professional proven to deliver exemplary level of healthcare service to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
13
13
years of professional experience
Work History
Reginal Territory Manager
Family Home Health and Family Centered Hospice
Addison, IL
07.2025 - Current
Developed and implemented strategic sales initiatives across northern Illinois
Collaborated with healthcare providers to enhance patient care services and outcomes.
Analyzed market trends and competitor activities to identify growth opportunities.
Led training and mentorship initiatives for sales and intake teams to enhance process efficiency.
Cultivated strategic relationships to secure entry into preferred provider networks.
Transitional Care Coordinator
AccentCare, Formerly HRS Home Health
Rosemont, IL
06.2020 - 07.2025
Manage and track patient care by following up with our clinical staff and patient's primary care physicians and charting their data
Develop and maintain relationships with the care coordinators and case managers within multiple locations including: All Northwestern Medicine hospitals and clinics in Lake and Mchenry county: NM Mchenry, NM Huntley, NM Woodstock, NM Lake Forest Hospital, NM clinics (wound care, oncology, PCP, Ortho, Cardiology, geriatrics) and Ignite Medical Resorts in Mchenry
Increase patient referrals by over 80% from 2020 by marketing company strengths and continuity of care- started at less than 1% affiliation in 2020 and have grown to over 25% affiliation and the top home health destination for the Northwestern Centegra Hospital system, top home health affiliation with Northwestern Medicine Lake Forest Hospital at 30% per Trella data
Efficiently obtain proper documentation for insurance compliance and top reimbursement by navigating through EMR systems like EPIC, HCHB, Qlik, and Careflow/Salesforce
Coordinate with patients, their family, and our staff to ensure a timely start of care from a hospital or skilled nursing facility to home health to reduce hospitalization rate
Communicate with various providers to get orders needed for patients for resumption of care, IV antibiotics, or in home medical supplies
Create customized care plans, working with hospital staff and families to assess and meet individual needs
Territory Manager
MedGyn Products, Inc
Addison, IL
06.2017 - 06.2020
Top National sales representative awarded in 2018 and 2019 increasing sales by revenue 25%
Manage sales, marketing, monthly budget, delivery, training for doctors, nurses and clinicians
Planning and development of exhibits and shows
Presenting and educating medical staff in products through exhibits
Creating contracts and negotiating with multiple healthcare systems
Gaining and maintaining customer relationships through phone and face to face interaction
Responsible for follow through of customer orders, billing, and product delivery
Provide direction and leadership as needed
Implement and train employees on existing and new practices and programs
Training of multiple SANE (Sexual Assault Nurse Examiner) programs throughout the country on their equipment
Training physicians and nurses on multiple medical devices like ultrasounds, dopplers, vacuum pumps, coloscopes, MVA (manual vacuum aspiration), and electrosurgery
Learn medical supply knowledge, applicable procedures, providing overviews of medical supplies to clients
Accounting Assistant
ASG Staffing
Bensenville, IL
01.2013 - 01.2017
Reported to CFO for various accounting duties like making sure employee hours are correct, employee checks are completed correctly and on time, as well as helping with year-end auditing
Weekly interaction via phone and/or email to customers and employees reconciling time sheets and paychecks situations
Improved the existing process by integrating pivot tables and functions which reconcile timesheet to paychecks
Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
Transferred data and documents for smooth system migrations and software updates