Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Freeman

Azle,TX

Summary

Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.

Overview

4
4
years of professional experience

Work History

Regional Flight Attendant

Envoy Airlines
01.2023 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Relayed updates and information to passengers after confirming key details with pilot.
  • Used excellent customer service skills in addressing passengers' needs.

Waitress

BoomerJacks Bar And Grill
08.2022 - 07.2023
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Cashier

Spring Creek BBQ
09.2019 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Azle High School
Azle, TX
05.2021

Skills

  • Medical Emergency Response
  • Critical Thinking
  • Customer Service
  • Adaptable and Flexible
  • Boarding Coordination
  • Connecting with people
  • Professional

Timeline

Regional Flight Attendant

Envoy Airlines
01.2023 - Current

Waitress

BoomerJacks Bar And Grill
08.2022 - 07.2023

Cashier

Spring Creek BBQ
09.2019 - 08.2022

High School Diploma -

Azle High School

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Kylie Freeman