Kylie Evans
Clackamas ,OR
Summary
Dedicated and detail-oriented healthcare professional with experience in both clinical and patient access roles. Strong understanding of medical terminology, with hands on experience in insurance verification, submitting claims, and supporting accurate patient billing processes. Set to complete a Bachelor’s in Healthcare Administration in December 2025, with plans to pursue a Master’s degree in the same field. Passionate about healthcare operations and committed to delivering efficient workflows, positive patient experiences, and continuous learning.
Overview
8
8
years of professional experience
Work History
Patient Access Representative Revenue Cycle
Adventist Health Portland
Portland, OR
02.2024 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Participated in training sessions to stay updated on healthcare policies and registration software.
- Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
- Provided administrative support to medical staff, including document preparation and patient communication.
- Verified insurance coverage and eligibility status with insurance providers.
- Filed and submitted insurance claims.
- Prepared documents necessary for insurance claims processing.
Certified Nursing Assistant
Integrated Healthcare Staffing Solutions
07.2023 - 02.2024
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
Medication Technician
Morning Star Senior Living
08.2021 - 09.2022
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Certified Nursing Assistant
Secora Rehabilation At Cascaida
01.2019 - 08.2021
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Creekside Rehabilitation
10.2017 - 11.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor Of Healthcare Administration -
Warner Pacific College
Portland, ORSkills
- Clinical Documentation
- Medical Terminology
- HIPAA Compliance
- Health Education
- Database Search and Data Entry Skills
- Documenting and Recording Information
- Patient Confidentiality and Data Security
- Registration and Scheduling
- Epic Software Proficiency
- Insurance Verification
- Medicare Terminology
- Microsoft Word
References
Lisa Lawrence +1 (503) 798-1604
Catherine Fetters +1 (503) 251-6200 (76812)
Jacque Blackwall +1 (503) 484-5787
Timeline
Patient Access Representative Revenue Cycle
Adventist Health Portland
02.2024 - Current
Certified Nursing Assistant
Integrated Healthcare Staffing Solutions
07.2023 - 02.2024
Medication Technician
Morning Star Senior Living
08.2021 - 09.2022
Certified Nursing Assistant
Secora Rehabilation At Cascaida
01.2019 - 08.2021
Certified Nursing Assistant
Creekside Rehabilitation
10.2017 - 11.2018
Bachelor Of Healthcare Administration -
Warner Pacific College
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