Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kylie Hemstad

Minot,ND

Summary

Motivated Leasing Consultant with solid experience in residential property management. Strengths lie in customer service, negotiation skills, and ability to manage multiple projects concurrently. Previous roles resulted in streamlined processes, increased tenant satisfaction, and improved lease renewal rates. Strong knowledge of leasing laws and regulations coupled with an innate ability to build rapport with diverse clientele.

Overview

4
4
years of professional experience

Work History

Leasing Consultant

Monarch Investment and Management
Minot, ND
08.2023 - Current
  • Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
  • Detailed application requirements and answered questions from prospective tenants.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Recommended clarifications and changes in program policies to director of property management.
  • Work daily with CRM and Yardi systems

Daycare Teacher

Little Hands Loving Hearts
Minot, ND
01.2023 - 08.2023
  • Facilitated group activities that encouraged cooperation and positive interactions among children.
  • Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
  • Adapted teaching methods to suit different learning abilities and styles within the classroom.
  • Supervised children in classroom and playground settings, ensuring their safety and well-being.
  • Encouraged creativity through art projects and storytelling.

Assistant Manager

Gliks
Minot, ND
02.2022 - 11.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.

Daycare Teacher/Supervisor

The Learning Tree S.T.E.M. Arts School
Minot, ND
02.2021 - 01.2022
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Supervised circle time, free play, outside play, and learning and developmental activities.
  • Monitored student progress to ensure cooperation and growth.
  • Maintained accurate records of children's attendance, progress, and health concerns.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Education

High School Diploma -

Minot High School
Minot, ND
05-2019

Skills

  • Customer service
  • Lead generation
  • Property management
  • CRM software
  • Yardi software
  • Tenant relations
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Microsoft office
  • Time management
  • Relationship building

Affiliations

  • Photography
  • Running
  • Traveling
  • Reading

Accomplishments

  • Received a Mepp reward at Monarch Investment and Management for positive performance

References

  • Erin Suzuki; Monarch Investment and Management (813) 525-0194
  • Destiny Aguilar; Little Hands Loving Hearts (701) 720-2065

Timeline

Leasing Consultant

Monarch Investment and Management
08.2023 - Current

Daycare Teacher

Little Hands Loving Hearts
01.2023 - 08.2023

Assistant Manager

Gliks
02.2022 - 11.2022

Daycare Teacher/Supervisor

The Learning Tree S.T.E.M. Arts School
02.2021 - 01.2022

High School Diploma -

Minot High School

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Kylie Hemstad