Kylie Higgins
Conway,AR
Summary
Knowledgeable Barista with a solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining a clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
2
2
years of professional experience
Work History
Front Desk Manager
Playball Arkansas
01.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email, and in-person inquiries
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Barista
Darkside Coffee
04.2023 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Exercise Science
University of Central Arkansas
Conway, AR05.2026
Skills
Problem-solving skills
Exceptional customer service
New Hire Training
Customer service expertise
Leadership Qualities
Time Management
Cash Handling
Friendly and outgoing
Cleanliness
Timeline
Barista
Darkside Coffee
04.2023 - 07.2023
Front Desk Manager
Playball Arkansas
01.2023 - Current
Bachelor of Science - Exercise Science
University of Central Arkansas
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