Hi, I’m
Kylie Howard
Stanfield,NC
Summary
Organized deli employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring deli supply inventory and aiding management in compiling weekly and monthly orders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
1
Certificate
Work History
Walmart
Deli/Bakery Associate
11.2021 - Current
Job overview
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Improved deli and bakery efficiency through effective time management and prioritization of tasks.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Provided support to other departments within the store as needed.
- Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Walmart
Stocking Associate
11.2021 - Current
Job overview
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Streamlined stocking process for increased efficiency, following company guidelines and procedures.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Walamrt
Personal Shopper
11.2021 - Current
Job overview
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Subway
Assistant Manager
03.2018 - 11.2021
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
West Stanly High SchoolOakboro, NC
High School Diploma
06.2021
Skills
- Quality Control
- Visual Merchandising
- Stock Rotation
- Food Safety
- Time Management
- Continuous Improvement
- Supply Ordering
- Multitasking Abilities
- Product Presentation
- Task and Work Prioritization
- POS System Operation
- Customer Satisfaction
- Inventory Control
Certification
- Servsafe certificate - November 11, 2023 - November 11, 2028
Timeline
Deli/Bakery Associate
Walmart
11.2021 - Current
Stocking Associate
Walmart
11.2021 - Current
Personal Shopper
Walamrt
11.2021 - Current
Assistant Manager
Subway
03.2018 - 11.2021
West Stanly High School
High School Diploma