Kylie Howard
Port Saint Lucie,FL
Summary
Proven professional with a strong background in client relations and data management, notably at Miracle Leaf Health Centers. Excelled in organizing and safeguarding sensitive information, achieving a high level of customer satisfaction through exceptional communication and problem-solving skills. Demonstrated expertise in HIPAA compliance and data entry, enhancing office efficiency and confidentiality standards.
Overview
5
5
years of professional experience
Work History
Receptionist
Miracle Leaf Health Centers
Port Saint Lucie, FL
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Organized, maintained and updated information in computer databases.
Volunteer
Hops A Lot Rabbit Rescue
Port Saint Lucie, FL
08.2019 - 12.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted with adoption process by providing information about animals to potential adopters.
Education
High School Diploma -
Synergy Magnet K-12
Ft. Pierce, FL05.2024
Skills
- Organization skills
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Data inputting
- Customer/Client relations
- Bookkeeping
- Information Protection
- Telephone Etiquette
- Appointment Scheduling
- HIPAA Compliance
Timeline
Receptionist
Miracle Leaf Health Centers
06.2023 - Current
Volunteer
Hops A Lot Rabbit Rescue
08.2019 - 12.2023
High School Diploma -
Synergy Magnet K-12