Kylie Husmann

• Drafted program policies and procedures with client input to maintain safety and prevent conflict.
• Planned and successfully led Type fitness classes with Number-person groups at popular community exercise destination.
• Streamlined scheduling processes for personal training sessions for better time management.
• Contributed to an inclusive gym atmosphere by accommodating diverse client needs in program design.
• Signed prospects up for memberships and personal training.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Taught dance classes to tots.

Taught private lessons to kids in the neighborhood as a side hustle

• Resolved conflicts professionally, employing conflict management techniques that helped maintain a harmonious working environment.
• Processed transactions accurately and quickly using POS systems while adhering to cash handling protocols.
• Improved customer satisfaction by promptly addressing concerns and providing accurate information.
• Handled high-pressure situations calmly, resulting in efficient resolution of customer issues.