Kylie Larsen
Ypsilanti
Summary
Dedicated professional with a proven track record at Anna's House, excelling in exceptional customer service and strong work ethic. Skilled in organization and attention to detail, adept at enhancing customer experiences and streamlining operations. Achieved efficient team coordination and customer satisfaction through effective communication and meticulous preparation of food and beverages.
Overview
3
3
years of professional experience
Work History
Server
Anna's House
06.2024 - Current
- warmly welcomed and greeted guests in a timely matter with waters
- took accurate food orders paying attention to any food allergies or special requests
- effectively managed 7-9 tables at a time and grabbing anything they might need
- communicated with kitchen staff
- Kept ice and cup station stocked
- if customers ordered any coffee drinks I made them in a timely matter up at the coffee bar.
- swept and stocked my tables at the end of shift and did my closing work and check out
- helped run food out to tables
- helped buss my tables if needed
- helped the host sit tables if they were busy
Door Lead
Anna's House
08.2022 - Current
- Trained any new host or busser
- Actively greeting guests upon entering and creating a welcoming environment.
- I seated guests based on a rotation while still keeping their preference in mind.
- communicated with servers and managers to ensure a stable restaurant flow.
- communicated with customers to efficiently solve any issues at hand
- Quoted customers wait times and paid close attention to restaurant flow to make quote times accurate as possible
- helped buss tables when needed
- swept and cleaned bathrooms and host stand for closing work.
Team Member
Nektar Juice Bar
01.2022 - 07.2022
- greeted customers and provided a welcoming environment
- maintained a clean work environment
- prepared a variety of juices, bowls, and smoothies paying close attention to any modifications or food allergies
- prepped and stored fruits and vegetables
- effectively managed cash or card transactions
Seasonal Sales Associate
Tilly's Clothing Store
11.2021 - 02.2022
- assisted customers in finding items and giving recommendations
- stock and update inventory
- maintain and update displays with strategic placing to maximize purchases
- kept store picked up.
Education
High School Diploma -
Pioneer High School
Ann Arbor, MI06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Organization skills
- attention to detail
- strong communication skills
Timeline
Server
Anna's House
06.2024 - Current
Door Lead
Anna's House
08.2022 - Current
Team Member
Nektar Juice Bar
01.2022 - 07.2022
Seasonal Sales Associate
Tilly's Clothing Store
11.2021 - 02.2022
High School Diploma -
Pioneer High School
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