Hi, I’m
Kylie Lethbridge
Phoenix,AZ
Summary
A highly experienced professional with a strong background in high-energy environments, poised to excel in this role. Proficient in creating memorable guest experiences and maintaining a well-organized work area. Recognized for reliability and being a valuable team player, adept at adapting to changing needs.
Overview
8
years of professional experience
1
Certification
Work History
Integrated Pain Consultants
Medical Assistant
10.2023 - Current
Job overview
- Excelled in coordinating therapeutic injections and managing communication channels.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
Tara Fine Thai Cuisine
Bartender
06.2021 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Fraternal Order of Eagles
Cashier
06.2009 - 10.2024
Job overview
- Attended special events, acting as a representative of Fraternal Order of the Eagles and making new contacts with possible donors
- Assessed clients' specific needs and created fundraising programs to assist them in meeting their goals
- Identified new sources, both individual and business, of support as donors and vendors
- Represented the city at community and professional organizational meetings
- Planned and hosted on-and-off-campus community service activities
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Mountain Institute CTED
Certified Medical Assistant Instructor
04.2021 - 08.2023
Job overview
- Instructed first-year students enrolled in a two-year program based on the National Health-career Association curriculum.
- Guided students in developing soft skills, critical thinking, and foundational knowledge to excel as medical assistants.
- Instructed on medical terminology, procedural skills, disease processes, and anatomy to ensure readiness for national certification.
- Handled patient triage to determine urgency of care needs.
- Applied aseptic techniques to prepare examination rooms for patient use.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted patient education sessions on health maintenance and medication usage.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Priola Primary Care
Medical Assistant
07.2020 - 08.2021
Job overview
- Conducted employee interviews, implemented training sessions, and supported onboarding processes
- Executed clinical duties involving immunizations, EKG monitoring, and blood sugar/INR testing.
- Documented patient history, updated care plans during visits, and facilitated appointment
- Maintained high standards in converting verbal medical details to written text.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
Thumbutte Medical Center
Medical Assistant
08.2016 - 07.2020
Job overview
- Mentored new hires to enhance onboarding efficiency.
- Assisted in minor procedures, updated care plans, scribed for physicians.
- Managed incoming calls efficiently and handled inquiries promptly.
- Demonstrated expertise in converting audio into written format for healthcare professionals.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
Education
Prescott High SchoolPrescott, AZ
GED from General studies
01.2016
Skills
- CUSTOMER SERVICE
- DETAIL-ORIENTED
- Patient Care
- Injections
- Microsoft Word
- Filing
- Scheduling
- Phone Etiquette
- Triage
- Vital signs
- EMR system
- Customer service
- Medical administrative support
- Documentation review
- Computer skills
Certification
- Certified Medical Assistant (CMA)
- CPR Certification
- BLS Certification
Additional Information
- Skills:
- Certified Medical Assistant through US Careers Institute
- Detail-Oriented Social Media Knowledge
- Strong interpersonal skills Customer service-oriented
- Takes direction well Articulate and well-spoken
- Service Oriented Flexible
- Professional phone etiquette HIPAA compliance
Timeline
Medical Assistant
Integrated Pain Consultants
10.2023 - Current
Bartender
Tara Fine Thai Cuisine
06.2021 - Current
Certified Medical Assistant Instructor
Mountain Institute CTED
04.2021 - 08.2023
Medical Assistant
Priola Primary Care
07.2020 - 08.2021
Medical Assistant
Thumbutte Medical Center
08.2016 - 07.2020
Cashier
Fraternal Order of Eagles
06.2009 - 10.2024
- Certified Medical Assistant (CMA)
- CPR Certification
- BLS Certification
Prescott High School
GED from General studies