Kylie Lewis
BLOOMINGTON
Summary
Motivated and goal-oriented undergraduate student pursuing a bachelor's degree, with almost five years of hands-on experience in the food industry, including 14 months as a manager at Chipotle. Demonstrated leadership abilities through managing teams, driving operational efficiency, and delivering exceptional customer service. Known for strong communication, problem-solving, and multitasking skills in fast-paced environments. Eager to apply a solid work ethic and transferable skills to a professional internship in Wildlife Biology. Ready to bring enthusiasm, dedication, and a quick-learning mindset to contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
SERVICE LEAD MANAGER
Chipotle
11.2023 - Current
- Foster positive team environment, mentoring staff on food safety and customer service
- Develop creative solutions for peak hour management, improving overall service speed
- Conduct thorough inventory management, minimizing waste and optimizing stock levels
- Drive strategic initiatives to elevate customer experience
- Identify growth opportunities, proposing and implementing service enhancements that align with brand values
CREW MEMBER
Chipotle
10.2021 - 10.2023
- Mastered multi-tasking in a fast-paced setting, ensuring accurate order fulfillment and adhering to strict food safety protocols to maintain high quality standards
- Consistently met and exceeded performance targets, contributing to improved customer satisfaction scores and reduced wait times during busy periods
- Foster strong teamwork, ensuring seamless coordination during high-volume periods
LIFEGUARD
Kokomo Beach
05.2021 - 08.2022
- Monitored water conditions and potential hazards
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
CREW MEMBER
Arbys
10.2019 - 05.2021
- Delivered exceptional customer service, efficiently managed food preparation, and maintained a clean, welcoming environment, contributing to positive dining experiences
Education
Bachelor's Degree - Biology, Minor in Animal Behavior
Indiana University-Bloomington
Bloomington, IN01.2025
Diploma -
Kokomo High School
Kokomo, IN05.2022
Skills
- Customer Engagement
- Problem Solving
- Adaptability
- Strategic planning
- Team building & leadership
- Attention to detail
- Data collection
- Time management
- Excellent communication
Timeline
SERVICE LEAD MANAGER
Chipotle
11.2023 - Current
CREW MEMBER
Chipotle
10.2021 - 10.2023
LIFEGUARD
Kokomo Beach
05.2021 - 08.2022
CREW MEMBER
Arbys
10.2019 - 05.2021
Diploma -
Kokomo High School
Bachelor's Degree - Biology, Minor in Animal Behavior
Indiana University-Bloomington
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