Kylie Lundin
Salem,MA
Overview
3
3
years of professional experience
Work History
Receptionist
YWCA
04.2024 - Current
- Answering and directing phone calls
- Greeting and assisting visitors
- Managing check-ins and sign-ins
- Providing information about programs and services
- Handling mail and deliveries
- Maintaining a clean and welcoming front desk area
- Filing and data entry
- Ensuring security procedures are followed (e.g., visitor logs)
- Processing payments
- Assisting clients with forms or applications
Crew Member
AMC Theatres
06.2023 - Current
- Greeting and assisting guests
- Operating cash register for ticket and concession sales
- Preparing and serving food and beverages (popcorn, drinks, candy, etc.)
- Cleaning and maintaining the lobby, auditoriums, and restrooms
- Checking tickets and directing guests to their seats
- Handling customer inquiries and resolving minor complaints
- Restocking inventory (ex. carrying 35-50 lb bags of popcorn kernels)
Concession Stand Worker
Danvers Indoor Sports
12.2021 - 01.2023
- Greet guests and take food and beverage orders
- Prepare and serve snacks (ex. popcorn, hotdogs)
- Operate cash registers and process payments accurately
- Restock supplies as needed
- Clean and sanitize countertops, equipment, and floors
- Follow health and safety regulations for food handling
- Provide friendly and efficient customer service
- Guide guests to locations within the facility if unsure where to go
Education
Psychology -
Clark University
Worcester, MA05.2027
High school or equivalent -
Salem Academy Charter School
Salem, MA06.2023
Skills
- Customer service
- Food service
- Prioritization and Planning
- Strong Verbal Skills
- Conflict resolution
- Team collaboration
- Organization skills
- Telephone skills
- Customer/Client relations
Timeline
Receptionist
YWCA
04.2024 - Current
Crew Member
AMC Theatres
06.2023 - Current
Concession Stand Worker
Danvers Indoor Sports
12.2021 - 01.2023
High school or equivalent -
Salem Academy Charter School
Psychology -
Clark University