Kylie Maas
Caledonia
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at The Cellar. Expert in cash handling and guest engagement, consistently delivering memorable dining experiences. Proven ability to collaborate effectively with team members during peak hours, ensuring seamless service and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
The Cellar
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Dunkin' Donuts
01.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
No Degree - Marketing
University of Wisconsin, La Crosse
La Crosse, WI05-2028
High School Diploma -
Union Grove, WI05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Responsible beverage service
Timeline
Server
The Cellar
03.2022 - Current
Barista
Dunkin' Donuts
01.2022 - 02.2023
No Degree - Marketing
University of Wisconsin, La Crosse
High School Diploma -
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