Kylie Melton
Clovis,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
Work History
Head Hostess
The point bar and bistro
Fresno, CA
03.2022 - Current
- Greeted guests upon arrival and escorted them to their tables.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Collaborated with other departments to coordinate events or services as needed.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
- Answered telephone to provide dining information and take reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Restaurant Hostess
ten tavern
Clovis, CA
01.2022 - 04.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Provided menus and answered questions about menu items and specials.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Seasonal Worker
Kirklands Home Goods
Clovis, CA
11.2021 - 01.2022
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Greeted customers entering the store and answered inquiries.
- Operated a cash register to process customer payments.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service at all times.
Education
High School Diploma -
Gateway High School Clovis, Ca
Clovis, CA01-2022
Some College (No Degree) - Business Administration
Clovis Community College
Clovis, CASkills
- Menu board art
- Guest service
- Reservation coordination
- Table Bussing
- Reservation setting
- Greeting and seating
- Reservation Management
- Guest Relations
- Strong leadership
Timeline
Head Hostess
The point bar and bistro
03.2022 - Current
Restaurant Hostess
ten tavern
01.2022 - 04.2024
Seasonal Worker
Kirklands Home Goods
11.2021 - 01.2022
High School Diploma -
Gateway High School Clovis, Ca
Some College (No Degree) - Business Administration
Clovis Community College
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