Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.
Assisted in training new hires and guiding restaurant standards and best practices.
Youth Hockey Coach
Impact Hockey
05.2016 - 08.2018
Working with youths ages 5-13 on hockey skills and player development
Developed player's skills through personalized coaching and feedback sessions.
Cultivated a positive team environment by promoting sportsmanship, teamwork, and respect for opponents.
Education
Bachelor of Science - Psychology
Colorado State University
Fort Collins, CO
05.2024
High School Diploma -
Minnetonka Senior High School
Minnetonka, MN
06.2020
Skills
Strong Work Ethic
Adaptability and Flexibility
Effective Time Management
Experienced with Microsoft Excel, Word, & Outlook
Conflict Management
Strong problem-solving skills
Data Entry
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Key Strengths
Strong interpersonal and rapport-building skills
Confident and experienced in non-verbal communication
Demonstrated commitment to supporting marginalized communities
Experienced in interdisciplinary scholarship
Community Service
75 hours of volunteering at Food Bank for Larimer County.
Serving, sorting, packaging, and interacting with members of Larimer County to get people the food they need.
I am a member of the Colorado State University American Sign Language Club, attending weekly meetings for over two years with the often overlooked Deaf community.
Learning the ASL culture and history of oppression and effectively communicating and bonding with members of the Fort Collins Deaf community in sign.