Kylie Oldt
Breinigsville,PA
Summary
Talented Sales Manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Clinic Manager
Milan Laser Hair Removal
08.2019 - Current
- Performed in person consultations, delivering presentations, educating clients on services and overcoming objections.
- Exceeded sales goals and brought in over $1.8 million in sales yearly.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Increased sales revenue by building strong customer relationships and understanding their unique needs.
- Resolved patient complaints in timely manner, ensuring positive experience for all parties involved.
Home Furnishing And Sleep Consultant
Raymour & Flanigan
01.2017 - 08.2019
- Delivering exceptional level of service to each customer by listening to concerns and answering questions
- Created communication strategies to meet client objectives
- Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements
- Managed and maintained client book of accounts and weekly sales records
- Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities
- Achieving sales over $800k in first year
Floor Manager
The Hamilton Kitchen and Bar
01.2015 - 01.2017
- Managed inventory and stock levels in coordination with purchasing and receiving department
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Trained, motivated and oversaw team of 20 servers and bartenders delivering outstanding service to every customer
- Performed event coordination for larger parties and gatherings.
Server/Bartender
Ruby Tuesday
01.2010 - 01.2015
- Served guests in fast-paced environment
- Certified bar and server trainer
- Assumed leadership roles
- Understands significance of creating positive work atmosphere
Education
High School Diploma -
Whitehall-Coplay High School
Whitehall, PA2009
Skills
- Clinical management
- Consultative Sales Techniques
- HIPAA Compliance
- Salesforce Experience
- DocuSign Experience
- Prospecting and networking skills
- Personable and Approachable
- Client retention abilities
- Attention to detail
- Excellent multi-tasker
- Reliable and dependable
Accomplishments
Achieved the Milan Excellence Award in 2020
Timeline
Clinic Manager
Milan Laser Hair Removal
08.2019 - Current
Home Furnishing And Sleep Consultant
Raymour & Flanigan
01.2017 - 08.2019
Floor Manager
The Hamilton Kitchen and Bar
01.2015 - 01.2017
Server/Bartender
Ruby Tuesday
01.2010 - 01.2015
High School Diploma -
Whitehall-Coplay High School
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