Kylie O'shea

Increased repeat business through exceptional customer service and extensive knowledge of cannabis products. Restocked supplies and arranged displays. Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses. Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers. Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences. Continuously provided excellent customer service through a company shift.

Maintained a clean and welcoming storefront while using effective cash handling skills in a fast paced environment. Educated customers on product selection and usage, enhancing overall customer experience. Assisted in inventory management, ensuring accurate stock levels and timely replenishment. Maintained compliance with state regulations and safety protocols in cannabis sales as well as trained new staff on product knowledge and customer service best practices.

Maintained cleanliness and organization in resident living areas, ensuring a safe environment. Performed laundry services, adhering to hygiene standards and proper handling of textiles. Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings. Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Responsible for the consistent and timely opening and closing of the business, as well as proper maintenance and care of equipment and store cleanliness. Duties included interacting with and scheduling clients, both in person and over the phone. Maintained a full schedule grooming along with assisting coworkers in a fast paced environment.