Kylie Panther
Shawnee,OK
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Skilled carpet installer with hands-on experience in residential and commercial flooring projects. Known for precision in measurements, cutting, and fitting, ensuring seamless installation and customer satisfaction. Demonstrates strong problem-solving abilities and adeptness in using industry-standard tools. Contributed to improving project completion time while maintaining high-quality standards in previous roles.
Background includes flooring installation, basic carpentry and site cleanup. Well-versed in tools, equipment and machinery used in typical jobs. Good problem-solving and teamwork abilities.
Overview
5
5
years of professional experience
Work History
Sonic Manager
Sonics Drive In
Shawnee, Oklahoma
12.2021 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Trained employees on additional job positions to maintain coverage of roles.
- Improving information flow and decision-making speed.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assisted with customer requests and answered questions to improve satisfaction.
Janitor
OBU
, OK
09.2023 - 12.2023
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Replace light bulbs when needed.
Carpet Installer
Sandbar repair llc
Shawnee, OK
06.2020 - 11.2021
- Installer carpet on boats and took old carpet out
- Took apart the upholstery sewed some upholstery together and installed it
- Worked in the office taking care of the customer
- Removed and disposed of old carpet and pad before beginning floor prep and installation.
- Moved furniture as needed for installation purposes.
- Utilized hand tools such as knives, scissors, irons and seam rollers to install carpets properly.
- Cleaned upholstery using chemicals and steam vacuum to remove dirt and stains.
- Measured, cut and installed tackless strips to baseboards and walls.
- Fastened metal treads across door openings to prevent tripping hazards and secured seams.
- Repaired subflooring and installed trim to complete flooring jobs.
- Created itemized, accurate paperwork detailing expected costs and timeframe for installation services.
- Cleaned carpets prior to installation using vacuum cleaners and shampooers.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Trimmed excess materials after installation was complete.
- Measured, cut, and seamed carpet to fit rooms of various sizes.
- Prepared service bills to collect payment for cleaning and installation services.
- Measured, cut and trimmed carpet to fit specific places and work around room features.
- Explained to the customer what all we did
Education
High School Diploma -
Tecumseh High School
Tecumseh, OK05-2024
Skills
- Bank deposits
- Customer service
- Staff management
- Sales management
- Goal setting
- Staff training and development
- Time management
- Safety procedures
- Team leadership
- Customer relationship management (CRM)
- Grounds upkeep
- Appliance cleaning
- Window washing
- Trash compacting
- Floor maintenance
- Bathroom sanitation
- Carpet cleaning
- Vacuum operation
- Restroom care
- Ceiling fan cleaning
- Window frame cleaning
- Room measurements
- Vinyl flooring installation
- Carpet repair techniques
- Carpet cutting precision
- Flooring installation
- Pattern matching
- Carpet trimming techniques
- Carpet installation
- Carpet removal techniques
- Tool management
- Carpet tile installation
- Wall-to-wall carpeting
- Carpet seam sealing
- Polishing surfaces
- Stairwell cleaning
- Office work
Timeline
Janitor
OBU
09.2023 - 12.2023
Sonic Manager
Sonics Drive In
12.2021 - Current
Carpet Installer
Sandbar repair llc
06.2020 - 11.2021
High School Diploma -
Tecumseh High School