Kylie Ratti
Newington,CT
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Newington, CT
02.2023 - 01.2025
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Managed cash register and processed transactions with accuracy and integrity.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Team Member
Chick-fil-A
Newington, CT
08.2022 - 02.2023
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve project milestones within set deadlines.
- Addressed customer needs, responding to specific requests.
- Maintained positive working relationship with fellow staff and management.
Education
Some College (No Degree) - Political Science
University of Connecticut
Storrs, CTSkills
- Coffee expertise
- Display case merchandising
- Espresso machine operation
- Opening and closing duties
- Verbal and written communication
- Friendly and outgoing
- Cash handling
- Menu memorization
- Excellent memory
Timeline
Barista
Starbucks
02.2023 - 01.2025
Team Member
Chick-fil-A
08.2022 - 02.2023
Some College (No Degree) - Political Science
University of Connecticut
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