Summary
Overview
Work History
Education
Skills
Additional Information
Certification
References
Timeline
Generic

Kylie Rhodes

Honolulu

Summary

Dynamic Shift Leader at Domino's Pizza with a proven track record in employee training and customer service excellence. Skilled in problem-solving and staff supervision, I foster teamwork and ensure compliance with safety protocols, enhancing operational efficiency and customer satisfaction. Committed to motivating teams and driving sales through effective communication and leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Domino's Pizza
Honolulu
10.2023 - Current
  • Nurtured supportive working relationships with colleagues and management.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Assisted in training new employees on shift operations.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Supervised team of 5 personnel during daily shifts, ensuring efficient operation and customer satisfaction.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Monitored employee performance to ensure compliance with company policies and procedures.

High School Student

Admiral Author W. Radford High School
Pearl Harbor
06.2022 - Current
  • Followed school and classroom policies, regulations, dress codes, and schedules
  • Worked in a team environment to maintain high levels of productivity
  • Took extensive notes to document lessons and further solidify learning objectives
  • Attended field trips with peers to study topics outside classroom
  • Collaborated on group projects to complete professional deliverables
  • Searched at library and in scholarly databases to locate necessary information for research projects
  • Completed projects and submitted research proposals to propel personal learning ambitions
  • Hobbies include: Baking Breads, confectionaries, and cakes
  • As well as creating digital media
  • Currently teaching myself how to bake many kinds of breads, cakes, and confectionaries while I'm at home as that is something that I enjoy doing
  • I was inspired to learn when I would watch Nailed It, Zumbo's Deserts, and the Great British Baking Show
  • I know my way around the kitchen!
  • I am also self-taught in creating artwork through digital media, and always seeking to improve my art through mentorship and lessons

Education

High School Student -

Admiral Arthur W Radford High School
Honolulu, HI
05.2025

Middle School Student -

Aliamanu Middle School
Honolulu
05.2021

Middle School Student -

Brandon Middle School
Virginia Beach, VA
06.2020

Elementary School Student -

Fairfield Elementary
Virginia Beach, VA
06.2018

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Excellent Communication
  • Active Listening
  • Attention to Detail
  • Multitasking Abilities
  • Employee training
  • Safety compliance
  • Employee relations
  • Motivational leadership
  • Professional appearance
  • Reliability
  • Customer service focus
  • Complaint resolution
  • Staff supervision
  • Role modeling
  • Excellent communication
  • Cash handling
  • Shift leadership

Additional Information

Currently teaching myself how to bake many kinds of breads, cakes, and confectionaries while I'm at home as that is something that I enjoy doing. I was inspired to learn when I would watch Nailed It, Zumbo's Deserts, and the Great British Baking Show. I know my way around the kitchen! I am also self-taught in creating artwork through digital media, and always seeking to improve my art through mentorship and lessons.

Certification

  • ServSafe Certification: 12/30/24

References

References available upon request.

Timeline

Shift Leader

Domino's Pizza
10.2023 - Current

High School Student

Admiral Author W. Radford High School
06.2022 - Current

High School Student -

Admiral Arthur W Radford High School

Middle School Student -

Aliamanu Middle School

Middle School Student -

Brandon Middle School

Elementary School Student -

Fairfield Elementary

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