Kylie Sagal
Moore,OK
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged problem-solving skills and attention to detail at Southwest Gastroenterology Associates to exceed performance metrics. Known for dependability and effective communication, I significantly improved guest retention and team collaboration, demonstrating adaptability and a results-driven approach in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk / Scheduler
Southwest Gastroenterology Associates
525 SW 80th St Oklahoma City, OK 73139
07.2023 - Current
- Managed incoming calls professionally, directing them to appropriate personnel or taking detailed messages as needed.
- Enhanced communication between departments by effectively coordinating schedules and relaying necessary information.
- Maintained accurate financial records through diligent handling of cash transactions and daily reporting activities.
- Collaborated with team members on various projects aimed at improving overall operational efficiency of the front desk department.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Costumer Service
Dollar Tree
1320 N Santa Fe Ave Moore, Ok 73160
12.2021 - 04.2023
- Provided outstanding customer service by addressing visitor needs promptly.
- Provided exceptional customer service, consistently exceeding performance metrics.
- Provided exceptional customer service with product recommendations, increasing sales revenue.
- Interacted with customers and employees to resolve customer service concerns.
Education
High School Diploma -
Epic Character Schools
Online 05.2024
Skills
- Dependability
- Problem-solving skills
- Time Management
- Hospitality services
- Attention to Detail
- Problem-solving abilities
- Punctual and Reliable
- Multitasking
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
Timeline
Front Desk / Scheduler
Southwest Gastroenterology Associates
07.2023 - Current
Costumer Service
Dollar Tree
12.2021 - 04.2023
High School Diploma -
Epic Character Schools