Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Sanders

Norwood

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Akwesasne Mohawk Casino Resort. Proven ability to enhance guest engagement and streamline operations, ensuring compliance with cleanliness standards and food safety practices in high-volume dining environments.

Overview

8
8
years of professional experience

Work History

Server

Akwesasne Mohawk Casino Resort
Hogansburg, NY
02.2022 - 02.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted in menu item explanations and recommendations to enhance guest experience.
  • Maintained cleanliness and organization of dining area to ensure compliance with health standards.
  • Collaborated with kitchen staff to streamline food delivery and improve service efficiency.

Crew

Burger King
Massena, NY
01.2019 - 08.2021
  • Operated cash register, ensuring accurate transactions and efficient customer service.
  • Prepared food items according to company standards, maintaining quality and safety protocols.
  • Assisted in maintaining cleanliness of dining area and kitchen equipment, promoting a hygienic environment.
  • Collaborated with team members to meet peak hour demands, enhancing overall operational efficiency.

Server

Pizza Hut
Potsdam, NY
01.2019 - 02.2020

Processed customer orders efficiently and accurately.

Delivered food service with efficiency and attention to detail.

Enhanced customer service operations to improve client satisfaction.

Light housekeeping

Key Holder

Shoe Department
Watertown, NY
01.2017 - 10.2018
  • Assisted in training new staff on customer service protocols and store operations.
  • Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
  • Organized merchandise displays to enhance visual appeal and optimize customer experience.
  • Monitored inventory levels, reordering products as needed to maintain stock availability.

Education

High School Diploma -

Norwood Norfolk
Norwood, NY
06.2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Team collaboration
  • Food safety practices

Timeline

Server

Akwesasne Mohawk Casino Resort
02.2022 - 02.2025

Crew

Burger King
01.2019 - 08.2021

Server

Pizza Hut
01.2019 - 02.2020

Key Holder

Shoe Department
01.2017 - 10.2018

High School Diploma -

Norwood Norfolk