Kylie Shingleton
Vernon,CT
Summary
Adept at enhancing customer satisfaction through expert knowledge and exceptional service, notably at The Home Depot. Skilled in inventory management and maintaining high standards of cleanliness, demonstrating a keen ability to learn and apply product knowledge daily. Excelled in collaborative environments, ensuring operational efficiency and safety.
Overview
7
7
years of professional experience
Work History
Hardware Sales Associate
The Home Depot
05.2024 - Current
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
Hardware Sales Associate
The Home Depot
03.2023 - 05.2024
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
Cashier
Dollar Tree
02.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated register for cash, check, credit card, and EBT transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift; assisting closing manager in preparing cash deposits.
- Assisted in stocking product during slow periods
Seasonal Garden Associate
Lowes
05.2020 - 08.2020
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants daily and regularly checked for wilted/diseased plants to remove.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
Dog Grooming Assistant
Mack And Molly's Pet Parlor
08.2017 - 09.2018
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
- Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
- Worked collaboratively with team members to guarantee smooth daily operations within the salon.
- Communicating with clients about their expectations and needs, thus providing the highest quality experience possible for both the owners and their pets.
Education
GED -
Farmington Continuing Education
Farmington, CT12.2019
Skills
- Specialized in professionally communicating with contractors and customers to provide exceptional customer service
- New product knowledge and expertise learned from completing training modules in a timely manner
- Adept at managing workloads including, but not limited to, completing daily tasks, assisting in other departments, and regularly building strong with relationships customers
- Participating and leading in duties involving decision making and cohesive teamwork to reach a common goal
- Conducting basic research of company processes and policies to efficiently finalize daily tasks
- Inventory and Stocking
- Maintaining organization, cleanliness, and safety
- Utilizing company technology systems and applications to assist in numerous scenarios in a frequently high paced work environment
Timeline
Hardware Sales Associate
The Home Depot
05.2024 - Current
Hardware Sales Associate
The Home Depot
03.2023 - 05.2024
Cashier
Dollar Tree
02.2021 - 12.2022
Seasonal Garden Associate
Lowes
05.2020 - 08.2020
Dog Grooming Assistant
Mack And Molly's Pet Parlor
08.2017 - 09.2018
GED -
Farmington Continuing Education
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