Kylie Swaziek
Monroe,WI
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Also experienced with data accuracy and efficient information processing. Track record of reliability and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
SC Contact Center
09.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
Housekeeper/Receptionist
Americinn
03.2022 - 11.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Online Grocery Associate
Walmart
11.2021 - 01.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Barista/Cashier
Chocolate Temptation
08.2021 - 11.2021
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Line Worker
Swiss Colony
07.2021 - 08.2021
Cashier
Walmart
06.2020 - 06.2021
Education
No Degree - Liberal Arts
Blackhawk Technical College
Janesville, WISkills
- Customer Service
- Cash Handling
- Data Entry
- Accuracy and Attention to Detail
- Fast Typing Speed
- Problem-solving skills
- Patience and Empathy
Timeline
Data Entry Clerk
SC Contact Center
09.2024 - Current
Housekeeper/Receptionist
Americinn
03.2022 - 11.2023
Online Grocery Associate
Walmart
11.2021 - 01.2022
Barista/Cashier
Chocolate Temptation
08.2021 - 11.2021
Line Worker
Swiss Colony
07.2021 - 08.2021
Cashier
Walmart
06.2020 - 06.2021
No Degree - Liberal Arts
Blackhawk Technical College
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