Kylie Trent
Morgantown,West Virginia
Summary
Skilled barista working with positive service, great attendance record, and on time. Maintaining high company and cleanliness standards while working in a high-volume environment. Familiar with building customer relationships, satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Morgantown, West Virginia
10.2023 - Current
- Memorizing recipes.
- Doing food inventory and pulling when food is needed for the front of the house.
- Collecting and counting back money.
- Dealing with customer complaints promptly to report back to a shift supervisor.
Supervisor
Morgantown Tobacco and Vape
Morgantown, West Virginia
10.2023 - 10.2024
- Supervised up to 5 employees.
- Creating schedules for different availabilities.
- Addressing issues and complaints made by customers.
- Managing inventory so that there would be enough product.
- Tracked when employees needed, requested time off.
- Ordering new inventory when a customer suggested.
Barista Trainer
Starbucks
Clarksburg, West Virginia
07.2019 - 02.2023
- Creating a warm and welcoming environment for new employees.
- Ensuring new employees know which recipes need to be memorized.
- Collecting, counting, and explaining to new hires how to count back money.
- Greeting customers with a smile and positive attitude.
- Worked with shift managers to find the best placement for a trainee.
- Consistently teamworking each shift, as the positions on the floor supported each other, not one person could run a floor.
- Addressing company needs and complaints.
Education
Bachelor of Science - Multi-/Interdisciplinary Studies
West Virginia University
Morgantown, WV05-2025
Skills
- Coffee expertise
- Food Preparation
- Ordering Procedures
- Menu Memorization
- Beverage Preparation
- Up-selling
- Solid problem solver
- Team Player
- Friendly and outgoing
- POS Systems
- Schedule building
- Easily Approachable
Languages
French
Limited
Timeline
Barista
Starbucks
10.2023 - Current
Supervisor
Morgantown Tobacco and Vape
10.2023 - 10.2024
Barista Trainer
Starbucks
07.2019 - 02.2023
Bachelor of Science - Multi-/Interdisciplinary Studies
West Virginia University
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