Kylie Michelle Van Skyhawk
Schofield
Summary
Highly motivated and dedicated professional committed to applying a strong work ethic and utilizing exceptional motivational skills to drive the achievement of store or company goals. Focused on enhancing both employee and customer satisfaction, creating a beautiful work environment always striving to deliver exceptional results. Unwavering determination and passion for success, poised to make a significant impact in any company joined.
Overview
14
14
years of professional experience
Work History
Tanning Consultant and Stylist promoted to Assistant Manager
The Tanning Studio and Urban Chic Boutique
11.2021 - Current
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Exceeded monthly tanning product and membership sale quotas.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs
- Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Resolved customer complaints with professionalism, restoring client confidence and loyalty.
- Trained new consultants on tanning safety protocols and customer service excellence, elevating team performance.
Waitress
Tine & Cellar
01.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Teller promoted to Banker
U.S. Bank
08.2020 - 11.2021
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Educated customers on use of banking website and mobile apps.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
Veterinary Assistant
New Berlin Animal Hospital
04.2018 - 07.2018
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
Bra Fitting Specialist
Victoria's Secret
11.2016 - 03.2017
- Exceeded individual sales targets regularly, contributing to overall store success and earning recognition for exceptional performance.
- Educated clients on proper care instructions for their purchases, extending the lifespan of their garments while maximizing satisfaction.
- Maintained an organized and welcoming fitting area, promoting a comfortable environment for customers during appointments.
- Participated in promotional events to raise awareness about the importance of proper bra fitting for overall health and wellbeing.
- Assisted customers with finding the perfect fit for their body type, ensuring comfort and confidence in their purchase.
- Increased repeat business by establishing trust through attentive listening skills and empathetic responses during consultations.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Manager
A La Carte
03.2011 - 09.2016
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through accounts we ordered from.
- Oversaw inventory management.
- Boosted store sales through effective merchandising and attractive product displays.
- Participated in local trade shows to network with industry professionals and promote the company''s services.
- Improved overall store appearance through regular maintenance routines such as cleaning, dusting, and rearranging merchandise.
Education
High School Diploma -
Lakeland Union High School
Minocqua, Wisconsin06-2013
Skills
- Cheerful and energetic
- Positive Influence
- Good judgment
- Attention to detail
- Time management
- Strong work ethic
Phone
cell, 715-892-9949
Timeline
Tanning Consultant and Stylist promoted to Assistant Manager
The Tanning Studio and Urban Chic Boutique
11.2021 - Current
Waitress
Tine & Cellar
01.2021 - Current
Teller promoted to Banker
U.S. Bank
08.2020 - 11.2021
Veterinary Assistant
New Berlin Animal Hospital
04.2018 - 07.2018
Bra Fitting Specialist
Victoria's Secret
11.2016 - 03.2017
Manager
A La Carte
03.2011 - 09.2016
High School Diploma -
Lakeland Union High School
Similar Profiles
Lana OlearLana Olear
Salon Coordinator at Urban Tan Tanning GallerySalon Coordinator at Urban Tan Tanning Gallery
Grace TempleGrace Temple
Sales Associate at Hello Beautiful Boutique & TanningSales Associate at Hello Beautiful Boutique & Tanning
Blakley WilliamsBlakley Williams
Sales Associate at Aloha Tanning and BoutiqueSales Associate at Aloha Tanning and Boutique