Kylie Waeghe
Grand Rapids,MI
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company goals and policies with training in the food and fitness industry. Motivated to learn, grow and excel in any aspect of employment.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Food Truck Operator
Macarollin Food Truck
07.2020 - 08.2024
- Planned daily menus and prepped food for service.
- Hired and supervised food truck prep cooks, cashiers and service window attendants.
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Trained food truck employees to follow established safety and hygiene standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Purchased food and cultivated strong vendor relationships.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Bachelor of Science - Applied Food And Nutrition
Grand Valley State University
Allendale05.2026
High School Diploma -
Palmyra-Macedon Senior High School
Palmyra, NY06.2022
Skills
- Service Prioritization
- Organization
- Teamwork and Collaboration
- Exceptional customer service
- Time Management
- Guest engagement
- Team Leadership
- Complex Problem-Solving
- Strong work ethic
- Customer satisfaction
Timeline
Server
Longhorn Steakhouse
06.2024 - Current
Food Truck Operator
Macarollin Food Truck
07.2020 - 08.2024
Bachelor of Science - Applied Food And Nutrition
Grand Valley State University
High School Diploma -
Palmyra-Macedon Senior High School
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