Kylle R. Proper

• Work with youth with lived experience of homelessness within 6 Counties of Upstate NY to improve and promote community and region wide change within services and systems that impact homeless youth
• Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success
• Established strategic partnerships with external organizations, expanding program reach and impact
• Partnered with businesses, schools and nonprofits to expand youth program outreach and impact
• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations
• Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences

• Provide supervision and oversight to 5 Case Managers/ Housing Specialists between 2 Homeless Intervention Programs
• Coordinate trainings for staff
• Close networking with local landlords/ community resources and housing assistance programs
• Collaborate with the Department of Social Services, community leaders, public agencies and housing agencies to promote programs within community
• Uncover issues to determine solutions and assist program participants/ landlords
• Prepare reports and financial statements regarding program
• Board Member and Sub Committee Member of our Continuum of Care (COC)
• Trained in evidence based practices such as Housing First, Critical Time Intervention, Trauma Informed Care, Motivational Interviewing, etc

Columbia County Department of Social Services

• Built professional working relationships with peers and supervisors
• Participated in case conferences, court hearings and department meetings
• Assisted and shadowed Caseworkers in any case related needs in all units including Child Protective Services, Adult Services, Prevention Services and Foster Care
• Participated in company and department meetings
• Supported day-to-day operations, assisting teammates with various tasks

Columbia County Office for the Aging- Nutrition Center

• Prepared/Assembled and delivered nutritious meals for senior clients in Columbia County while working at the Nutrition Site
• Supported staff members as needed in areas such as food service, setup, and cleanup
• Supported timely meal delivery to various Senior Community Centers