Kyman Richardson
Jacksonville,FL
Summary
Adept at enhancing operational efficiency, I spearheaded initiatives at Academy Sports and Outdoors that improved pick-and-pack accuracy rates significantly. My experience spans coordinating cross-functional teams and streamlining fulfillment processes, blending hard skills like warehouse operations with soft skills in teamwork and collaboration, driving business performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
Academy Sports and Outdoors
10.2021 - 01.2025
- Increased pick-and-pack accuracy rates with thorough employee training and implementation of best practices.
- Collaborated with various departments to develop cross-functional teams focused on improving overall business performance.
- Coordinated with sales and customer service teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.
- Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
- Implemented a system for tracking and prioritizing urgent orders, ensuring timely delivery to meet customer expectations.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cook Shift Leader
Panera Bread
10.2020 - 10.2021
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Stock Room Associate
Winn Dixie Supermarket
03.2020 - 10.2020
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
Server
Newk's Eatery
05.2018 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Booker T. Washington High School
Pensacola, FL07.2020
Skills
- Warehouse operations
- Time management
- Shipping and receiving
- Loading and unloading
- Customer service
- Teamwork and collaboration
Timeline
Order Fulfillment Associate
Academy Sports and Outdoors
10.2021 - 01.2025
Cook Shift Leader
Panera Bread
10.2020 - 10.2021
Stock Room Associate
Winn Dixie Supermarket
03.2020 - 10.2020
Server
Newk's Eatery
05.2018 - 12.2019
Booker T. Washington High School