Kymberlen James
Fayetteville,GA
Summary
Results-driven office manager with a proven track record in streamlining operations, enhancing team productivity, and delivering exceptional customer service. Expertise in administrative support and vendor relationship management, contributing to cost-effective solutions and efficient workflows.
Overview
14
14
years of professional experience
Work History
Office Manager
Central Atlanta Props Sets, LLC
Atlanta, GA
11.2018 - 03.2026
- Streamlined office operations by implementing efficient scheduling and workflow processes.
- Coordinated logistics for production sets, ensuring timely delivery and setup for events.
- Managed vendor relationships to secure cost-effective supplies and services for projects.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Certified Nursing Assistant
Senior Helpers
Peachtree City, GA
10.2018 - 01.2019
- Provided compassionate care to seniors, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene, mobility, and medication management for diverse client needs.
- Developed strong relationships with clients, fostering trust and promoting emotional well-being.
- Collaborated with nursing staff to implement care plans tailored to individual patient requirements.
- Monitored vital signs and reported changes in health status to healthcare team promptly.
- Maintained accurate documentation of patient care activities, enhancing communication among caregivers.
- Advocated for patients' needs, ensuring their preferences were respected in all aspects of care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Unit Secretary
Henry Ford Hospital
Detroit, MI
03.2012 - 10.2018
- Managed patient scheduling and appointment coordination to optimize workflow efficiency.
- Maintained accurate medical records and documentation for compliance with hospital standards.
- Facilitated communication between medical staff, patients, and families to enhance service delivery.
- Streamlined administrative processes to improve response times and patient satisfaction rates.
- Led initiatives to improve office organization, resulting in reduced clerical errors and increased productivity.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Education
High School Diploma -
Osborn High School
Detroit, MIHigh School Diploma -
Specs Howard School of Media Arts
MISkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Administrative support
- Billing
- Document management
- Clerical support
- Relationship building
- Scheduling
- Regulatory compliance
Timeline
Office Manager
Central Atlanta Props Sets, LLC
11.2018 - 03.2026
Certified Nursing Assistant
Senior Helpers
10.2018 - 01.2019
Unit Secretary
Henry Ford Hospital
03.2012 - 10.2018
High School Diploma -
Osborn High School
High School Diploma -
Specs Howard School of Media Arts