Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1995
1995
years of post-secondary education
1
1
Certification
Work History
Office Administrator
All Valley Home Health Care
Pahrump, Nevada
05.2007 - Current
Managed daily office operations for home health care services.
Coordinated scheduling for patient services and caregiver assignments.
Maintain current resources from local and state entities in order to assist clients receive the services they need.
Nourish business relationships in order to assist clients in my community
Staying up to date on local and state policies regarding aging persons and individuals with disabilities and employment requirements for caregiving roles
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Greeted visitors warmly upon arrival at the office premises.
Ensured compliance with applicable laws regarding employment practices.
Developed strong relationships with clients through excellent customer service skills.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer complaints or answered customers' questions.
Guided employees in handling difficult or complex problems.
Education
University of New Mexico
Albuquerque, NM
Skills
Office management
Scheduling coordination
Customer relationship management
Payroll administration
Resource allocation
Conflict resolution
Effective communication
Problem solving
Client engagement
Ethics-focused
Scheduling
Financial services support
Attention to detail
Certification
Administrator for license to provide personal care services in the home from Nevada Health Authority and Department of Health and Human services. Receive annually. Current for 2026. Currently licensed CPR/AED First Aid Instructor. License updated annually and current through June 2026.
Affiliations
Attend resource expos for veterans and individuals seeking local and state assistance