Kymberli Payno
Hinesville,MI
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Team Member
Target Distribution Center
06.2021 - Current
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with other departments, supervisors, and team members
- Adapted quickly to changing priorities and demonstrated flexibility in responding to leadership's needs
- Provided support to team members to ensure all goals were met on time
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Worked collaboratively with other departments to develop solutions for complex issues
- Trained new team members by relaying information on company procedures and safety requirements.
- Drove forklifts, pallet jacks, and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Team Captain
Chick-fil-A
07.2017 - 02.2021
- Developed effective communication strategies to ensure smooth collaboration between team members
- Mentored new team members in company protocols, policies, and procedures
- Collaborated with other departments to achieve desired outcomes
- Developed creative solutions for challenging situations while maintaining professional standards
- Identified areas for improvement within the team, suggesting changes where necessary
- Adhered strictly to safety regulations during all activities related to the job
- Monitored daily operations, making adjustments as needed
- Conducted regular performance reviews with each member of the team to assess progress towards goals
- Managed workflow processes, ensuring tasks were delegated appropriately
- Utilized problem-solving skills when faced with complex issues or difficult decisions
- Provided positive reinforcement and constructive feedback to motivate team members and promote a healthy work environment
- Answered guests' questions and provided information to them about upcoming events
- Provided assessment on situations and resolved the guest's complaints
- Keep the safe accounted for and give a new register for the next manager
- Able to run a shift by myself while my superior is absent or occupied
- Challenged teammates to improve and work harder by constructively confronting negativity, pessimism, and laziness.
- Maintained poise and optimism and bounced back quickly after mistakes to show teammates how to respond to adverse situations.
- Monitored and maintained team chemistry by continually reminding team members about common goals and common bonds.
Restaurant Team Member
Taco Bell
09.2016 - 02.2017
- Demonstrated ability to work efficiently in a fast-paced environment while providing excellent customer service
- Performed cashiering duties accurately, including taking orders, handling payments, making change
- Provided friendly and attentive service to ensure customer satisfaction
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, and equipment
- Greeted and accommodated guests, building positive experiences from first interaction
- Handled customer complaints professionally while maintaining composure under pressure
- Processed payments and completed register transactions accurately
- Restocked supplies such as napkins, condiments,and utensils when needed
- Utilized problem-solving skills during challenging situations with guests or other employees
- Communicated effectively with kitchen staff regarding customer orders and special requests
- Processed customer orders quickly and accurately using the point-of-sale system
- Memorized menu to help diners make informed meal choices
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware, and drink machines to prevent shortages.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Bachelor of Science (B.S.) - Information Technology
Georgia Southern University
Statesboro, GA12-2028
Bachelor of Science (B.S.) - Exercise Science
LaGrange College
LaGrange, GA05.2018
High School Diploma -
Liberty County High School
Hinesville, GA05.2014
Skills
- Attention to Detail
- Safety Understanding
- Clear Communication
- Continuous Development
- Safe Work Practices
- Quality Inspections
- Operational Efficiency and Safety
- Complex Problem-Solving
- Teamwork and Collaboration
- Willingness to Learn
- Computer Skills
- Self-motivated and disciplined
- Team collaboration
Timeline
Team Member
Target Distribution Center
06.2021 - Current
Team Captain
Chick-fil-A
07.2017 - 02.2021
Restaurant Team Member
Taco Bell
09.2016 - 02.2017
Bachelor of Science (B.S.) - Information Technology
Georgia Southern University
Bachelor of Science (B.S.) - Exercise Science
LaGrange College
High School Diploma -
Liberty County High School
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