Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kymberly Andrade

Aurora,CO

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

5
5
years of professional experience

Work History

Receptionist

Americas Best Glasses And Contacts
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Barista

Caribou Coffee
02.2021 - 03.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Host

Sam's No. 3
05.2020 - 08.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Senior High School Education -

Rangeview High School
Aurora, CO
05-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Records management
  • Inventory management
  • Call management
  • Conflict resolution
  • Billing and invoicing
  • Relationship building
  • Payment processing
  • Problem-solving
  • Customer service
  • Multitasking and prioritization
  • Professional and polished presentation
  • Reception desk management

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist

Americas Best Glasses And Contacts
08.2023 - Current

Barista

Caribou Coffee
02.2021 - 03.2022

Host

Sam's No. 3
05.2020 - 08.2020

Senior High School Education -

Rangeview High School

Similar Profiles

CREATE PROFILE
Kymberly Andrade