Kyna Congdon
432 1/2 East Greene Street,OH
Summary
Dynamic HR professional with a strong work ethic and exceptional customer service skills, honed at Copeland Corporation. Proven ability to streamline payroll processes and enhance employee onboarding experiences. Recognized for team collaboration and maintaining confidentiality in HR records, contributing to a positive workplace culture.
Overview
2027
2027
years of professional experience
Work History
Grill Server
Troy Country Clib
Troy, Ohio
03.2006 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Assisted in training new servers on menu items and standard operating procedures.
HR Assistant
Copeland Corporation
Sidney, OH
2006 - 2009
- Assisted in processing employee onboarding and orientation procedures.
- Coordinated recruitment efforts, scheduling interviews, and managing candidate communication.
- Maintained HR databases, ensuring accuracy and confidentiality of employee records.
- Supported payroll processing by collecting and verifying timekeeping data.
- Contributed to development of HR policies by researching best practices and compliance standards.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Payroll Coordinator
Copeland Corporation
Sidney, OH
2009 - 01.2025
- Processed payroll for over 500 employees, ensuring accurate and timely compensation.
- Assisted in the implementation of new payroll software to streamline operations.
- Calculated and reported employee deductions, tax withholdings, and benefits contributions.
- Maintained compliance with federal and state payroll regulations and reporting requirements.
HR Assistant
Panasonic
Troy, OH
09.1997 - 03.2006
- Assisted in processing employee onboarding and orientation procedures.
- Coordinated recruitment efforts, scheduling interviews, and managing candidate communication.
- Maintained HR databases, ensuring accuracy and confidentiality of employee records.
- Supported payroll processing by collecting and verifying timekeeping data.
- Contributed to development of HR policies by researching best practices and compliance standards.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Processed employee termination paperwork at direction of supervisory staff.
Education
High School Diploma -
Piqua Central HS
Piqua, OHCertificate - Medical Terminology/Office Assistant
UVJVS Adult Training Center
Piqua, OHSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Team collaboration
Timeline
Grill Server
Troy Country Clib
03.2006 - Current
HR Assistant
Panasonic
09.1997 - 03.2006
HR Assistant
Copeland Corporation
2006 - 2009
Payroll Coordinator
Copeland Corporation
2009 - 01.2025
High School Diploma -
Piqua Central HS
Certificate - Medical Terminology/Office Assistant
UVJVS Adult Training Center