Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Addison's South
Columbia, MO
08.2022 - 07.2024
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Hostess
Texas Roadhouse
Columbia, MO
10.2022 - 04.2023
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Maintained a clean and organized dining area.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Demonstrated strong interpersonal skills when interacting with customers.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Crew Member
Papa Murphy's Take and Bake Pizza
Ozark, MO
10.2020 - 07.2021
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Provided excellent customer service to maintain a positive atmosphere for guests.
Adhered to health department regulations regarding food handling procedures.
Processed takeout orders quickly to ensure timely delivery of meals.
Answered phone calls promptly to provide accurate information about menu items or prices.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Ozark High School
Ozark, MO
05-2022
Skills
Food Running
Order Management
Guest Engagement
Table Setting
Menu Memorization
POS operation
Strong Work Ethic
Exceptional customer service
Positive and professional
Dining customer service
Timeline
Hostess
Texas Roadhouse
10.2022 - 04.2023
Server
Addison's South
08.2022 - 07.2024
Crew Member
Papa Murphy's Take and Bake Pizza
10.2020 - 07.2021
High School Diploma -
Ozark High School
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