Kyndall Roach
Plano,TX
Summary
Accomplished Executive Assistant with a proven track record at Medical City Plano, enhancing office efficiency and confidentiality. Expert in managing executive schedules and coordinating high-level meetings, with a flair for meticulous attention to detail and strong problem-solving skills. Excelled in event coordination, significantly boosting brand image and internal morale. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Medical City Plano
Plano, TX
04.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Coordinated events, executing successful corporate functions that bolstered brand image and networking opportunities.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during meetings, including agenda preparation and minute-taking duties.
- Handle all Board of Nursing, Nurse Peer Review, and Safe Harbor documentation and subpoenas.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
National Certified Medical Assistant
Heart Smart Group
McKinney, TX
12.2019 - 04.2022
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Implemented improvements in infection control practices, resulting in a safer environment for both patients and staff members.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Provided exceptional customer service at the front desk – registering new patients, updating existing records and addressing inquiries.
- Vital signs, EKGs, and handled all pacemaker testing and billing.
Cashier & Manager
Walmart
Murphy, TX
08.2016 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Wylie East High School
Wylie, TXCertification - Medical Assistant
Concorde Career College - Dallas TX
Dallas, TX12.2019
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Information confidentiality
- Meticulous attention to detail
- Calendar Management
- Excel spreadsheets
- Advanced MS Office Suite
- Expense Reporting
- Event Coordination
- Documentation And Reporting
Timeline
Executive Assistant
Medical City Plano
04.2022 - Current
National Certified Medical Assistant
Heart Smart Group
12.2019 - 04.2022
Cashier & Manager
Walmart
08.2016 - 12.2019
High School Diploma -
Wylie East High School
Certification - Medical Assistant
Concorde Career College - Dallas TX