Compassionate and dependable professional with experience in fast-paced environments and a passion for supporting others. Strong communicator who excels both independently and in team settings. Highly organized and adaptable, capable of multitasking while ensuring accuracy and professionalism.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
JACKSON HEART CLINIC P.A.
Flowood, Mississippi
06.2025 - Current
Greets patients and manages check-in processes efficiently.
Schedule and reschedule appointments using electronic health record systems.
Verify patient insurance information and update records accurately.
Coordinated patient referrals to streamline specialist access and enhance continuity of care.
Collected co-pays and payments, ensuring accurate financial transactions and patient record updates.
Resolved patient issues and conflicts through effective communication.
Communicate effectively with physicians nurses, and patients.
Thrives in fast pace high volume healthcare environments while maintaining accuracy ,efficiency and compassionate patient care.
Assisted with daily office operations to optimize patient flow and enhance overall service delivery.
Home Daycare Provider
In Home Daycare
Flowood
08.2023 - 05.2025
Planned and implemented engaging educational programs tailored to children's developmental needs.
Supervised daily activities and routines for children in a home daycare setting.
Maintained a safe and clean environment to ensure children's health and well-being.
Communicated effectively with parents about children's progress and daily experiences.
Assisted children with meals, ensuring nutrition and dietary needs were met.
Monitored behavior, providing guidance to encourage positive interactions among peers.
Assisted with potty training when needed.
Provided first aid or CPR when appropriate.
Provided nutritious snacks and meals according to established guidelines.
Enforced rules of conduct during indoor and outdoor activities in order to ensure the safety of all participants.
Performed light housekeeping tasks such as laundry or cleaning up after meals.
Organized nap time routines including changing diapers and clothing when necessary.
Planned and implemented age-appropriate activities such as arts, crafts, music, games, outdoor play and educational lessons.
Sanitized toys and equipment regularly.
Instructed children in eating, resting and restroom habits.
Etc.
Lead Daycare Teacher
highland learning center
Ridgeland, Mississippi
10.2021 - 08.2023
Developed and implemented educational programs aligned with state standards.
Planned and implemented age-appropriate activities to stimulate children's physical, social, intellectual, and emotional growth.
Led daily classroom activities and lesson planning for diverse age groups.
Supervised and trained assistant teachers in classroom management techniques.
Maintained a safe, clean, and nurturing environment for all children.
Supervised and monitored the safety of children during indoor and outdoor playtime.
Developed lesson plans based on individual needs of each child.
Communicated regularly with parents regarding child development and progress.
Established good relationships with parents by providing them regular updates about their child's activities.
Maintained records of attendance, meals served, nap times, diaper changes.
Attended staff meetings and trainings related to childcare topics.
Assisted with potty training and toiletry routines for younger children.
Etc.
Education
Pisgah High School
Pisgah, MS
Skills
Office organization
Excellent communication
Conflict management
Multitasking
Dependability
Strong work ethic
Quick learner
Teamwork
Relationship building
Affiliations
I love enjoying the out doors with family and friends.
We love to hunt, go to mud parks, swimming, and watching movies.
My family and I are involved at Old Town Wesley Church