KYNDALL E. DOWELL
Summary
Organized and dependable candidate successful at managing multiple priorities with a friendly demeanor and willingness to take on added responsibilities to meet team goals. Hoping to seek and maintain a full-time position that offers professional challenges utilizing my refined interpersonal skills, excellent time management, and problem-solving attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo Bank
04.2022 - Current
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Accurately and efficiently process customer transactions in-branch, such as depositing money and checks into customer accounts, performing cash advances, collecting loan payments from customers with mortgages and other personal products
- Answering customer inquiries regarding transactions, account management, and bank products and services
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Undergraduate Research Assistant Program
UC Berkeley Undergraduate Research Apprenticeship Program
08.2022 - 01.2023
- Hired as a part of the research team under the mentorship of both Graduate student instructor and university Faculty member.
- Collected and documented personal narratives, organized art exhibitions, and facilitated community programming to inform and engage the Black students and Bay Area locals.
- Developed effective skills of communication and adaptability as result of working independently in a deadline-oriented setting.
Lead Student Organizer/Regional Field
Opportunity For All
06.2020 - 11.2020
- Following my transitioning out of student government and system-wide advocacy efforts, I fulfilled my role as a full-time student organizer for social justice, seeking to redefine what it means and looks like to achieve equity in the state of CA, and undo the long 24 years of systemic racism and discrimination many people of color and women struggled under the current legislation, Proposition 209, which banned Affirmative Action in 1996.
- I was 1 of the 4 original leading student organizers who were responsible for the becoming of Proposition 16 and the Yes on 16 Movement, as the Regional Lead/Field Organizer for Northern CA/Bay Area.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Spoke at public events, evangelizing for organizational goals and interests.
- Coordinated and implemented numerous meetings, forums and community events.
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Wrote and distributed informational papers, gave out representative contact information and educated community members about specific issues.
Racial Justice Now campaign Vice Chair
University of California, Student Association
08.2019 - 11.2020
- Elected to serve as the Campaign chair for UCSA's all-student program entitled, Racial Justice Now, with the end goals of advocating for the enforcement of Police accountability, K-12 Reformation and Higher Education accessibility, re-imagining higher education for underrepresented groups.
- Worked closely with other leaders to articulate organizational vision and develop roadmaps for achieving goals.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.
- Managed divisional marketing, advertising and new product development.
- Developed comprehensive performance reports using Google Analytics to strategize resource allocation and establish performance metrics for clients.
Organizing Department Director
ASUC Student Union
07.2019 - 11.2020
- Managing four campaigns under the statewide UC Student Association being: #FundTheUC, UCWeVote, ACQUIRE, and Racial Justice Now.
- Developed, updated and implemented policies and procedures.
- Maintained positive community relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Attained improvement in campaign mission delivery processes by leading local and statewide infrastructure engineering project management process improvement.
Education
Bachelor of Arts - African American Studies
University of California, Berkeley
Berkeley, CA05.2022
Skills
- Attention to Detail
- Technical Support/Customer Service
- Multitasking and Organization
- Event Planning
- Social Media Platforms
- Microsoft Office
- Microsoft Excel
- Verbal and Written Communication
- Data Collections
- Data Analysis
- Public Speaking and Presentations
- Collaborative Leadership
Certification
- Education and Race and Law double minor from the University of California, Berkeley with Teaching certification.
Timeline
Undergraduate Research Assistant Program
UC Berkeley Undergraduate Research Apprenticeship Program
08.2022 - 01.2023
Bank Teller
Wells Fargo Bank
04.2022 - Current
Lead Student Organizer/Regional Field
Opportunity For All
06.2020 - 11.2020
Racial Justice Now campaign Vice Chair
University of California, Student Association
08.2019 - 11.2020
Organizing Department Director
ASUC Student Union
07.2019 - 11.2020
Bachelor of Arts - African American Studies
University of California, Berkeley
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