Kynnedi Anderson
Indianapolis,IN
Summary
Accomplished manager with a proven track record at Taco Bell, enhancing customer satisfaction and streamlining operations. Expert in staff management and cash handling, I excel in motivating teams for peak performance. Skilled in resolving conflicts and training employees, my leadership has consistently improved workplace efficiency and safety, fostering a customer-oriented environment.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Get Go
11.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
Cashier
Five Below
11.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Shift Supervisor
Freddy's Frozen Custard & Steakburgers
08.2024 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Manager
Taco Bell
05.2022 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier
Five Below
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma - General Studies
Arsenal Technical High School
Indianapolis, IN05.2025
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
Accomplishments
I graduated high school a semester early , which has allowed me to work full time this semester . I will be starting on-line business college course in the fall to hopefully be the first college graduate in my family
Timeline
Shift Supervisor
Get Go
11.2024 - Current
Cashier
Five Below
11.2024 - 01.2025
Shift Supervisor
Freddy's Frozen Custard & Steakburgers
08.2024 - 12.2024
Cashier
Five Below
11.2023 - 01.2024
Manager
Taco Bell
05.2022 - 08.2024
Diploma - General Studies
Arsenal Technical High School