I am eager to acquire practical experience, explore different career options, and find chances to collaborate with a dynamic team. Aiming to develop important skills and broaden knowledge across various industries.
Overview
12
12
years of post-secondary education
9
9
years of professional experience
Work History
FOH WORKER (SHIFT LEAD)
Chick fil a Florissant
Florissant, MO
04.2024 - 08.2026
Managed shift lineups, assigned duties, and led team to ensure seamless operations during peak hours.
Oversaw daily operations to improve team efficiency and ensure high service quality.
Provided guest services by addressing complaints and managing service bottlenecks. Address guest complaints, manage service bottlenecks, and model the “Recipe for Service.” Cash & Administrative Duties: Count drawers, finalize daily reporting, authorize discounts, and manage safe funds. Trained new hires and provided daily coaching to enhance team skills.
Enforced safety, sanitation, and brand standards in kitchen and dining areas to sustain quality service.
State farm agent receptionist
State Farm (KEN KAID)
University City, Missouri
11.2025 - 02.2026
Responded to incoming phone calls from clients and answered questions the insured may have
Answered phone calls, addressing questions from insured promptly and accurately
Mailed receipts and important documents to insured, maintaining organized records
Managed client accounts and maintained accurate policy records.
Volunteer
St. Louis Food Bank
Florissant, MO
01.2022 - 01.2022
Coordinated food distribution events, connecting local families in need with essential resources.
Sorted and packaged food items for delivery, ensuring timely access for community members.
Sorted and packaged food items for distribution to support community needs.
Worked with team members to enhance volunteer activities, improving overall event effectiveness.
Secured packages with tape and seals for safe food distribution. packages for delivery to individuals in need.
Sitter
Arnette's Home Daycare
Florissant, MO
01.2018 - 01.2019
Supervised children during activities, fostering engagement and enhancing learning experiences.
Monitored children's safety and well-being, ensuring a secure environment for play and learning.
Prepared meals and maintained a clean environment, supporting children's daily routines and promoting health.