Kynneisha Mitchell-Phillips
Lynwood,United States
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension Medical Group
05.2016 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Following up with patients regarding test results, sending prescription refills, and explaining medical instructions.
- Performing basic laboratory tests, drawing blood, conducting EKGs, and collecting specimens for lab testing.
- Preparing and administering medications or vaccines, providing wound care, and educating patients on treatments or diets.
- Scheduling appointments for patients and making follow-up appointments.
- Cross-trained in front-office procedures to back up reception staff.
Health Center Manager
Planned Parenthood Of Indiana And Kentucky
08.2009 - 05.2016
- Oversaw daily operations to ensure efficient delivery of health services.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Reduced staff turnover rate through effective hiring practices, employee development programs, and a supportive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Biology
South Suburban College of Cook County
South Holland, ILNo Degree - Phlebotomy Certificate
Northwestern College
IllinoisNo Degree - Biology
Wilberforce University
Wilberforce, OHHigh School Diploma -
Fenger Academy High School
06.2000
Skills
- Medical office administration
- EMR / EHR
- CPR
- Patient scheduling
- Customer service
- Medical terminology knowledge
- HIPAA compliance
Certification
- Licensed pharmacy technician - 2001
- Registered Phlebotomy Technician , AMT - 2006
Timeline
Medical Assistant
Ascension Medical Group
05.2016 - Current
Health Center Manager
Planned Parenthood Of Indiana And Kentucky
08.2009 - 05.2016
High School Diploma -
Fenger Academy High School
Biology
South Suburban College of Cook County
No Degree - Phlebotomy Certificate
Northwestern College
No Degree - Biology
Wilberforce University
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