KYONA BOULWARE
Landis,NC
Summary
A Clinical Liaison with over 15 years of clinical experience. Recipient of WOW cards, awards for patient care, and letters of recognition. Responsible for referral growth in 4 hospitals due to combination of strong interpersonal skills, clinical experience, and passion for patient advocacy. Highly professional, competent and detail oriented.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CLINICAL LIAISON
ENCOMPASS HEALTH OF ROCK HILL
2022.06 - Current
- Reviewed referrals for appropriateness of services requested and availability of resources.
- Maintained communication with referral sources regarding new admissions, discharges, changes in condition or treatments.
- Established relationships with physicians, social workers, case managers, nurses, and therapists which resulted in referral growth and better patient care.
- Developed marketing strategies for target markets.
- Identified new opportunities for growth through market research and competitive analysis.
- Provided ongoing education via in-services and daily rounding to referral sources on evidence based practices related to clinical care.
- Conducted follow up phone calls to discharged patients and solicited feedback about overall hospital experience.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Collaborated with clinical and administrative staff to meet patient needs.
PHYSICAL THERAPIST ASSISTANT
ATRIUM HEALTH PINEVILLE
2008.08 - 2022.05
- Executed treatment plans designed to restore the patient to prior level of function
- Responsible for maintaining patient safety during treatment sessions, including monitoring vitals and administering medical care such as CPR if needed
- Modified treatment plan as needed based on patient's tolerance and/or changes in medical status
- Maintained constant communication with doctors, nurses and evaluating PT to inform them of any changes in patient's condition
- Communicated with Clinical Case Managers as needed to ensure safe discharge for the patient
- Educated patient and family members as needed via verbal communication, demonstration, or teach-back methods
- Ensured that all treatment and communication was thoroughly documented in a timely manner
- Taught other healthcare professionals in a classroom setting how to mobilize patients safely.
Education
Bachelor of Arts - Human Services
Wingate University
Wingate, NC2024-05
Associate in Applied Science - Physical Therapy
Orange County Community College
Middletown, NY1997-06
Skills
- Great communication skills
- Ability to educate diverse demographics/audiences
- Ability to multi-task
- Ability to quickly adapt to unexpected situations
- Ability to establish and maintain positive relationships
- Patient advocate
- Exercises patience and highly adaptable
- Excellent documentation skills
Certification
- Licensed PTA
- CPR certified
Timeline
CLINICAL LIAISON
ENCOMPASS HEALTH OF ROCK HILL
2022.06 - Current
PHYSICAL THERAPIST ASSISTANT
ATRIUM HEALTH PINEVILLE
2008.08 - 2022.05
Bachelor of Arts - Human Services
Wingate University
Associate in Applied Science - Physical Therapy
Orange County Community College
- Licensed PTA
- CPR certified
Similar Profiles
Tamaria ProctorTamaria Proctor
Nurse Manager at Encompass Health Rehabilitation Hospital of Rock Hill, SCNurse Manager at Encompass Health Rehabilitation Hospital of Rock Hill, SC
Allie GalbreathAllie Galbreath
Camp Counselor at Rock Hill School District 3Camp Counselor at Rock Hill School District 3
JULIAN PATTONJULIAN PATTON
Youth Football Coordinator at City of Rock HillYouth Football Coordinator at City of Rock Hill