Compassionate professional excelling in client communication and support. Skilled in transportation coordination and conflict resolution, ensuring a welcoming atmosphere and enhancing client satisfaction.
Work History
Front Desk Concierge
2 Months
Gender Health Center | 06.2026 - Current
Greeted and assisted clients, ensuring a welcoming atmosphere at front desk.
Managed appointment scheduling using electronic health record systems to optimize clinic workflow.
Provided information on services and facilitated communication between clients and healthcare staff.
Handled incoming calls, directing inquiries to appropriate departments for efficient resolution.
Direct Care Worker
7 Months
American River Care Home | 01.2026 - Current
Assisted residents with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe environment by adhering to health and safety regulations.
Documented resident care plans, ensuring accurate records for effective communication among staff.
Provided emotional support to residents, fostering a compassionate and caring atmosphere.
Informal Caregiver
2 Years
Family Members | 08.2024 - Current
Assisted family members with daily living activities, ensuring comfort and safety.
Monitored health conditions, reporting changes to family for timely intervention.
Developed personalized care plans tailored to individual needs and preferences.
Coordinated medication schedules, ensuring adherence and proper dosage.